Compatibility:
We produce your video on a high quality DVD+R format. While they are compatible with most DVD players manufactured, not all manufacturers adhere to certain formatting standards.
Delivery:
Standard delivery times for each package is as follows:
-Basic Package: 1 week
-Standard Package: 1 week
-Deluxe Package: 1-2 weeks
-Supreme Package: 1-2 weeks
-Ultimate Package: 2 weeks
The delivery schedule starts when we receive in full your order and all materials to be included in your digital scrapbook. If the order is changed in any way after submission (i.e., send additional materials, request additional services, change of music, etc.) the delivery time may be extended.
Shipping:
After we receive your photos, we guarantee that they will be treated with the utmost care while in our possession. Your photos, slides, video and other items will be returned to you in the same condition as we received them. We are not responsible for your materials while in transit either to or from our office. We recommend that you wrap your photos in bubble wrap and mail it to us in a secure cardboard box.
Copyrighted Material:
All media submitted must be free of copyright protection. For any copyrighted material, you must obtain written permission from any third-party copyright holder to use the materials. All copyrighted music submitted for inclusion into the DVD montage must be purchased legally or on the original CD. Our Digital Scrapbooks are designed and intended for personal, non-commercial use. No admission fee is to be charged for viewing. All final materials produced by Life's Infinite Memories are legally copyrighted and may not be duplicated or reproduced for any reason, without express written permission from Life's Infinite Memories.
Satisfaction Guarantee:
We want you to be happy with the Digital Scrapbooks we produce. Once the final copy is produced, if you are not satisfied with your product, notify us within 30 days of receipt and we will redesign your Digital Scrapbook. Limited to re-do only. No refunds. If redesign or correction is required due to an error on the clients' order form, or an error not by fault of Life's Infinite Memories, the client is responsible for all shipping and handling charges for the replacement disc(s).
Payment:
Payment must be received in full before the completed order is shipped.
Sales Tax:
8.25% if Texas resident - otherwise no tax applies.